Could you be one of the 4.8 million UK businesses overcharged for their business energy?
If the answer is "YES" you could claim up to 80% of your energy cost back on a No-Win No-Fee basis. You can claim as far back as the year 2000, giving you up to 24 years of potential claims.
Have you been mis-sold?
Did your energy broker fully disclose their earnings from your business contract? In our experience, most don't, and there is a reason. Brokers often avoid transparency, aware that fully disclosing the extent of their commissions might deter clients. You might have been told the service is free or that the broker's fee comes from the supplier. In reality, brokers commonly receive direct commissions from suppliers, hidden in the unit price. It is time to question if you have been mis-sold and if a significant chunk of your bill is silently going to your broker.
Why Choose UtilityTrust
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100% Success Rate
At UtilityTrust, our energy reclaim services have a proven track record with a 100% success rate. Our deep industry knowledge and expertise ensure that we consistently deliver outstanding results for our clients.
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3x Larger Claims
Leveraging our extensive industry knowledge, UtilityTrust consistently secures energy reclaim payouts that are up to three times larger than the average.
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No Win, No Fee
We are so confident in our team's expertise and your success that we offer all our clients a no win, no fee guarantee. This approach gives our members peace of mind, knowing they have nothing to lose and everything to gain with UtilityTrust.
Get what you’re owed
Get ready to reclaim what's owed to you with UtilityTrust! We're here to supercharge your business by helping you reclaim up to a whopping 80% of your energy bills for every contract you've had since the year 2000, all on a no win, no fee basis. Say goodbye to sneaky mis-selling and overcharging practices by brokers and energy suppliers, because we're here to help.
3 simple steps to start your energy reclaim
Get in touch
Step one is simple: contact our team by completing our Start Your Claim form, and we will be in touch shortly.
Provide info
Our team will guide you through the necessary documents and provide a secure place for you to upload them.
Discover claim value
Our experts will confirm if you have a claim, so you can decide if you want to proceed.
Recent successes
£2.4 million
2-6 months
A fastfood franchisor owns over 80 restaurants and has used multiple brokers since 2016, and has kept adding new sites to its portfolio since inception. Their current monthly energy spend is approx £100,000 and they have used 5 different suppliers. They also paid a management fee to the broker, in addition to the hidden commissions.
They have successfully settled 4 out of the 5 claims early, without the need to issue court proceedings between 2 and 6 months, and the fifth is currently in litigation awaiting a court hearing.
£468,000
11 months
A launderette has stayed with the same supplier and used the same broker since 2012.
Their average monthly energy spend was approx £5,000.
They have successfully settled the claim after being forced to issue court proceedings. The claim value was £720,000, and settled at £468,000 plus costs. It took 11 months to settle.
£201,600
14 months
A precision engineering company has used a broker once in 2016, for an initial 24-month contract, and has renewed the energy contract directly with the same supplier ever since.
Their average monthly energy spend was approx £3,000.
As the client would never have been in the position to renew with the supplier had it not been for the initial mis-sold contract, they were entitled to claim for the whole time period.
The claim value was £252,000 and successfully settled after 14 months for £201,600 plus costs.
£87,500
5 months
A school in Yorkshire recovered £87.5K from a supplier due to a mis-sold energy contract where neither the broker nor the supplier disclosed hidden commissions. The settlement process took five months.
£438,000
8 months
A food manufacturer in Lancashire recovered £438K from a supplier who failed to disclose third-party commissions built into the contract. The settlement process took eight months.
£1,300,000
11 months
A care home group with 27 locations nationwide recovered £1.3M from two suppliers due to mis-sold contracts. The settlement process took 11 months.
£137,000
10 months
A printing company in the North East recovered £137K from three mis-sold contracts. One was settled in three months, while the other two took ten months to resolve.
£27,000
1 months
A machinery repair shop in the North East recovered £27K from a mis-sold contract in just one month. This swift settlement was due to a prior admission of liability by the supplier in a letter to a different client. The letter was neither protected by legal privilege nor marked as private or confidential, making it a crucial piece of evidence for the claim.
FAQs
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This is quite often the case, but this does not determine whether or not you have a claim. In a lot of circumstances, it is conceivable that a broker can save you money because of the excessive deal you were on previously, but there can still be a substantial amount of hidden commission resulting in a claim.
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Usually, brokers tend to persuade clients to take a longer-term contract than short term, and in doing so claim that the market is likely to increase during this time. However, brokers are motivated to sell longer-term contracts and they are more appealing to them because the commission is multiplied by the length of the contract, usually representing a larger claim amount.
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Unfortunately, energy brokers are not regulated, and OFGEM have no powers (at present) to deal with them. We are pushing the likes of OFGEM, Citizens Advice etc to enforce a code of practice, and regulate the industry, but in the absence of regulation, we are looking to push for financial redress for businesses that have been mis-sold to.
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That could well be the case and usually clients perceive that brokers do earn a negligible sum that does not affect their energy costs. However, our average claim amount is over £25,000 and this can extend to significantly higher. Our experience tells us that clients are usually shocked to find the true extent of the undisclosed commission amounts.
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Because of the misrepresentations that can be made and the way in which brokers can mislead, even the most astute finance directors and teams can be mis-sold to.
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We completely agree. Ultimately energy brokers are businesses and ought to be paid. However, generally brokers are paid by adding a margin to your rates which can occupy a significant proportion of your energy spend and according to the duties that they owe to you, they ought to fully and frankly disclose this to you and the amount of their commission.
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We operate a no win no fee model, more of which can be discussed with a member of our team.
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Our legal experts are that confident of success that they are willing to take the responsibility of the funding so you don't have to.
...These are the most common questions we receive around energy broker mis-selling...
What the media are saying
Read what the media are reporting on the energy broker behaviour
‘Rogue’ energy brokers spark £2.5 billion worth of compensation claims
Energy firms facing threat of new payouts to customers that could make PPI ‘look like peanuts’
Making an Energy ReClaim could not be any simpler...
Start your Energy Reclaim submission by completing the form below.
If you need any assistance, please contact your Introducer or email hello@utilitytrust.com
Could you be an affiliate for UtilityTrust?
UtilityTrust is dedicated to assisting businesses in securing the compensation they deserve for mis-sold energy contracts. We are currently expanding our affiliate network and believe this could be a valuable opportunity for you and your clients.
By partnering with UtilityTrust, you can offer your clients access to our expert services while benefiting from a mutually rewarding collaboration.
To learn more about how working with UtilityTrust can benefit you and your network, please contact the Affiliate Team via email affiliates@utilitytrust.com